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Web callback.
Remember the callback services via the plain old fixed
phone lines? The user having to painstakingly and correctly enter a very
looooong string of digits to make it all work?
At CorDialTech, we have designed a web-based self-service
interface for your callback customers. Today, the web is the central place for
looking up the most modern, convenient and inexpensive telecommunications services.
Procedure
The customer enters (1) the source number, (2) the destination
number. (This can be done also via a speed-dial/shortcut number).
The authentication of the customer is by PIN, or when they log on to the Web callback system with their username and password. While logged on, your customer will be able to access a
lot of useful information from you: rate sheets, calling advice and special offers,
creation and maintenance of personal phonebooks, speed-dial numbers, shortcuts and
preferences.
Features:
 IVR-integratedboth PSTN and VoIP call-backVersatile Authentication, Billing and Routingworks smoothly with CorDialTech SIP/RTP proxy (our billing and routing product) , which ensures top performance and versatility for authentication, billing, routing, etc.self-service features for the customerSIP protocol supportadministration via the web interface(Also compare Web callback with SMS callback module.)
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